sipnik EngageNew
Wherever your customers reach you, one place.
Your brand’s own WhatsApp assistant, your own call center and one inbox. However customers reach you, your assistant answers 24/7.
Every channel your customers use, in your one inbox.
Your brand’s assistant answers 24/7.
It knows your opening hours, menu and prices, campaigns and address; it hands bookings, orders and complaints to your team. It never makes things up.
It takes your details from the panel; you confirm them in a 6-step setup.
Your customer says “call me”, allows it, and your team calls on WhatsApp.
Right away during business hours; outside them your team calls when the day starts.
Mavi Kahve wants to call you on WhatsApp
Your number, your team; every call recorded and summarized.
Your 0850 or landline passes a keypad menu and rings on your team’s phones; who called, what they wanted and whether it was answered, on one screen.
Wants to book for a 20-person birthday on Saturday; asked about cake and decoration.
“Hi, I’d like to order 50 simits for tomorrow morning, could you call me back?”
A “Call free on WhatsApp” button on your site.
Customers call you with one tap; the call lands in your call center and your assistant answers.
Your coffee is ready ☕
Alsancak · 08:00–23:00Call free on WhatsAppCall center and WhatsApp are in the Sirius and Orion plans. See pricing →
Questions
What does sipnik Engage give my brand?
It brings your customer-facing channels into one panel: your own WhatsApp number with your AI assistant, a call center (0850 or landline, IVR, voicemail), email on your own domain, sipnik Social, forms and in-app notifications. WhatsApp voice calls are coming soon.
What does the WhatsApp assistant know?
It learns your branches, opening hours, menu, prices and campaigns from your panel; you confirm them step by step during setup. It never makes things up; it hands over to your team.
When are WhatsApp voice calls coming?
WhatsApp voice calls on your own number, “call me” callbacks and a “Call on WhatsApp” button for your website are coming soon. Today customers call your 0850 or landline number; the call passes the IVR and reaches your team.
Who answers the calls?
Calls pass through the IVR menu and ring on your team’s phones; your team answers with the Collobr app. If nobody answers, a voicemail is taken and transcribed.
What happens to bookings and complaints?
The assistant collects the details but doesn’t decide; the chat lands with your team as a “team request” and shows up badged in your panel. You can jump into the chat any time.
Which plan includes it?
Call center and WhatsApp are in the Sirius and Orion plans. See the Pricing page for details.
Call us free on WhatsApp
One tap, a free voice call over the internet. Our assistant answers and connects you to our team right away.
Let’s set up Engage for your brand.
We handle setup and team training. The call is free, no commitment.