FikrEt
How can we help?
We're here for every question about the FikrEt app. The most common ones are below; if yours isn't there, contact a branch.
In the app
- Open the Profile tab
- Tap "Contact"
- At a branch, use "Feedback" on the home screen to write to the branch directly
FAQ
Frequently asked questions
How do I sign in?
Open the FikrEt app and enter your phone number; sign in with the 6-digit code sent to you by SMS. There is no separate password.
I didn't get the SMS code. What should I do?
Check your number and tap "Resend code" when the timer ends. If it still doesn't arrive, contact a branch and we'll help right away.
How do I delete my account?
In the app go to Profile → "Delete my account" to delete it permanently.
How is my personal data used?
Details are in the Privacy Policy and the KVKK notice. For requests about your data, contact a branch.
Branches
Contact a branch
For an order or something at the till, call the branch directly.