General

What is Shipnik Online Store?

Shipnik Online Store is your go-to destination for high-quality anime-themed graphic t-shirts. We offer a wide range of designs featuring your favorite anime characters and series.

What sizes are available for the t-shirts?

Our t-shirts are available in various sizes ranging from small to XXL. Be sure to check the sizing guide provided on each product page to select the best fit for you.

How can I contact customer support?

If you have any questions, concerns, or feedback, please feel free to reach out to our customer support team at care@sipnik.com or chat us on whatsapp on +91-9717294629. We are here to assist you with any inquiries you may have.

Can I cancel or modify my order?

Once an order has been placed, it is processed promptly. If you need to cancel or modify your order, please reach out to our customer service team as soon as possible. We will do our best to accommodate your request.

What is the platform fee and COD charge for Cash on Delivery orders at Shipnik Online Store?

We charge a platform fee of 10 rupees and a COD charge of 30 rupees for orders placed using Cash on Delivery as the payment method. These charges help cover additional handling and processing costs associated with COD transactions.

Shipping & Delivery

How long does it take for orders to be processed?

Orders at Shipnik Online Store typically take 1 day to process before they are shipped out. During this time, our team prepares your items for shipment and ensures everything is in order for a smooth delivery process.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your t-shirt, you can return it within 14 days of receiving your order for a refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination. Please contact us for more information on international shipping options.

What is the estimated domestic shipping time?

For domestic orders within the country, the shipping time ranges from 1 to 4 days once the package has been dispatched from our warehouse. Please note that this is an estimate and actual delivery times may vary based on location and carrier efficiency.

Can I track my order during shipping?

Yes, once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and receive updates on its estimated delivery date.

What is the estimated domestic shipping time?

International shipping for orders outside the country usually takes between 5 to 10 days to reach its destination once it has been shipped. Factors such as customs clearance and local postal services may influence the delivery timeline beyond our initial shipping.

What should I do if my order is delayed or lost during shipping?

In the rare event of a delay or loss during shipping, please reach out to our customer support team with your order details. We will investigate the issue and work towards resolving any shipping-related concerns to ensure you receive your order promptly.

Payment Information

What payment methods do you accept?

At Shipnik Online Store, we accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and UPI (Unified Payments Interface).

Is it safe to make a payment on your website?

Yes, it is completely safe to make a payment on our website. We use encrypted technology to protect your personal and payment information, ensuring that your transactions are secure.

When will my payment be processed?

Payments are typically processed immediately upon placing your order. If there are any issues with processing your payment, our system will alert you during checkout.

Are there any additional fees for using a specific payment method?

We do not charge any additional fees for using specific payment methods like credit cards or PayPal. However, some card issuers or financial institutions may have their own fees or charges associated with transactions.

Can I save my payment information for future purchases?

For security reasons, we do not store your payment information on our website. You will need to re-enter your payment details for each transaction.

Will I receive a payment confirmation?

Once your payment has been successfully processed, you will receive an order confirmation email that includes details of your purchase and payment.

Return and Exchange

What is Sipnik’s 7 days return and exchange policy?

Sipnik Online Store offers a 7-day return and exchange policy for eligible items. If you are not satisfied with your purchase for any reason, you can initiate a return or exchange within 7 days of receiving the item.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team at [customer service email or phone number]. They will guide you through the process and provide you with a return authorization.

What items are eligible for return or exchange?

Most items purchased from Sipnik Online Store are eligible for return or exchange within 7 days of purchase. However, certain items such as perishable goods, personalized items, and items in sale or clearance categories may not be eligible for return or exchange.

Is there a restocking fee for returns or exchanges?

Sipnik Online Store does not charge a restocking fee for returns or exchanges. However, the item must be returned in its original condition with all tags and packaging intact.

How long does it take to process a return or exchange?

Once we receive your returned item, our team will inspect it to ensure it meets our return policy requirements. Refunds or exchanges will typically be processed within 5-7 business days of receiving the item.

What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer service team immediately. We will provide you with instructions on how to return the item and arrange for a replacement or refund.